If the regional center says no, they must give you written notice by certified mail within 5 working days. It is illegal for the regional center to deny or change a service without giving you written notice. The regional center notice must tell you what they plan to do, and which laws allow them to make that decision. It must explain your appeal rights. The regional center written notice must be clear and in a language you understand.

However, even if the regional center refuses to send you a notice, you can still appeal.^[1]Welfare and Institutions Code, section 4710(b).

For more information on how to appeal, please see Chapter 10.